Tempered glass is a type of glass that undergoes a special treatment to make it much stronger than conventional glass, up to five times stronger in fact. This treatment process involves heating the glass at a high temperature and then cooling it rapidly. The rapid cooling causes the outer layer of the glass to solidify more quickly than the center, resulting in the center being in a state of tension. This tension in the center of the glass increases its strength and durability compared to ordinary glass and also alters the way it breaks. In the event of a break, tempered glass breaks into small, less dangerous pieces rather than the large and sharp pieces typical of regular glass.

Tempered glass is known to have a distinctive breaking pattern when impacted. Upon breaking, the glass shatters into small pieces that are held together in a web-like, interlocking pattern that remains within the window frame. However, it is important to note that this pattern is not always consistent, and the broken pieces of tempered glass may only hold onto adjoining pieces and can fall out of their frame. This means that while tempered glass is generally stronger and safer than conventional glass, it is not completely shatterproof and can still break under certain conditions.

• Tempered glass is required to meet safety standards in various scenarios, including:
• • Any glass that is within 24 inches of a doorway
• • Any fixed or movable window that is larger than 9 square feet, where the bottom edge of the glass is less than 18 inches above the floor with the top edge over 36 inches above the floor
• • Glass that is over 30 square feet in size
• • All glass located in a bathroom or wet area such as showers, bathtubs, hot tubs, steam rooms, whirlpools, saunas, spa decks, and swimming pools
• • Glass that is less than 60 inches above a walkway and within 60 inches from the edge of water
• • Any glass used in doors
• • Glass adjacent to stairs, landings, and ramps within 5 feet from the top or bottom of the stairs

Prior to beginning the installation process, we kindly request that any furniture near the windows is moved away, and the window coverings, blinds & shutters are taken down. This will aid in the preparation and installation process, making it smoother and more efficient. Company will not be responsible for replacement of any of the above items.

Wired alarm sensors are typically attached to the old window frames using drilling or gluing techniques. Consequently, when the old windows are removed, these sensors are usually removed as well and discarded along with the old window frames. To ensure that the sensors are not lost during the installation process, our installation team will carefully pull out the old wires to the maximum available length and leave them visible and accessible. Your alarm company can then locate and reuse them to install new sensors on your new windows. Please note that we do not reconnect old sensors or install new sensors on the windows for your alarm system. It is the homeowner’s responsibility to contact their alarm company or a professional alarm installer to have new sensors installed. We are committed to providing a high-quality installation service that does not compromise the effectiveness of your alarm system, and we will be happy to address any questions or concerns you may have regarding the installation process.

We account for touch-ups for each window that we replace so that you don’t have to worry about repainting after new windows are installed.

50% of the project cost is due at signing of our contract – this occurs after you’ve approved the quote and we’ve had the opportunity to send our crew out for a final official window measure. The remaining 50% is due at project completion. We accept cash, check or cashier’s check.

Additional fees may occur due to “concealed conditions” meaning that there may be something that triggers additional work once the removal/installation process begins. Here is a chart of those fees:
• CUT-BACKS (PER WINDOW): $100
• DOUBLE-STACK TRIM (PER WINDOW): $50
• ROTTEN WINDOW SILL (PER WINDOW): $100

It should be noted that, removing/reinstalling windows is a dusty process (as there is a time period between removal of a window and reinstalling a new window where there is no window to prevent wind/dust from entering the home). Company will perform a final vacuum clean once all windows are installed, but shall not be responsible for a full home cleaning upon completion of the Work.