Chad and Taylor are the absolute best people to work with. I have never had a company/vendor work so hard for me to see that every i was dotted and t crossed. Prompt responses and excellent work ethic were very evident in all areas.
We highly recommend this company. Brian Karmy was extremely helpful throughout the process. Our insurance was quite difficult to work with. We are grateful for Smitty's team that helped us through the process and was patient while we battled our insurance company. It was so helpful to have a trustworthy group that helped us from beginning to end.
We had an excellent experience with them. Chad and Taylor went above and beyond, and were personally involved in every step of the process of our roof replacement. When other companies threw up their hands when we didn't get approved for financing through their in-house financing company, we thought we were going to have to pay for it entirely out of pocket. However, Smitty's worked with us to find a company who could help, and that's indicative of every interaction we had with them. We will be using them again in the future for any home services in the future.
Chad from Smitty's came to my rescue when a less than acceptable company tried to take advantage of me, being a senior. Chad and his team came in repaired all of the shoddy work that was started and did the most amazing job on my roof. He made sure it fit into my remaining budget and did top quality work. I get complements on my new roof all the time and this company is absolutely amazing. Professional, prompt, kind and attentive to your concerns.
Our experience from beginning to end was SO easy. Our insurance company started out wanting to pay basically nothing....and with the help of Smittys excellent personnel we were able to get right at the total of the original bid for roof replacement.This isn't to exclude the personal involvement on their part from the onset. They were always easy to get ahold of.....always answered a text call or email within minutes.....oversaw the crew and made sure cleanup was acceptable and gave the entire (what can be a stressful process) task a flawless and stress-free experience for us.They also performed every phase of the roofing job as they explained and were all very timely down to the exact day.They also treat you as your job is the only job they are dealing with and it makes you feel 100% confident!!I would recommend them to everyone I know.
Great Contractor. Smitty’s Roofing did a great job from beginning to end. They worked everything out with my insurance company so I didn’t have to be stressed out dealing with insurance. Great work, cleaned up afterwards and did everything that they said. Thank You for everything..
We were extremely pleased with the job Chad and Smitty's Roofing provided in working with our insurance company and repairing/replacing our damaged roof, along with the other storm damages we had. Chad, Taylor and Mike were all so very easy to work with. They all took the extra steps to make sure our work was done properly and that we were satisfied. If we have to go through storm and roof damages again, they will be our first call. Thank you all for the great service.
Brian Karmy with Smitty’s Roofing was the best General Contractor we’ve had! Besides getting our roof fixed and approved by our insurance, he handled getting crews to repair all of the other storm damage such as our metal building , carports, screens, gutters and metal work. We liked their work and ethics enough I have sent him to both of my elderly parents. Brian even stopped by after the baseball size hail we had later to make sure everything was ok.We will use them again if needed.
Great people, great service, responsive and great value for your money. They will take care of all my roofing needs in the future. Call them you’ll be happy you did!
Thanks to Smitty's Roofing and Construction, I now have a new roof on my home, workshop, and barn. As roofing contractors, Chad and Taylor Norris went above and beyond to accomplish this. They negotiated with the insurance company, took care of every minute detail and completed the job with utmost perfection! Their honesty and integrity are second to none! Throughout the entire process, they treated me like family--they did the work, and I reaped the benefits! I will be forever grateful to Chad and Taylor. Needless to say, I highly recommend Smitty's Roofing & Construction--they are the BEST!!!Rita Wallis
I guess I will jump on the bandwagon of satisfied Smitty's Roofing & Construction customers. It was great to work with Chad, Taylor, and Chad's father Mike. They explain the procedure to you, so you know everything is going as planned. Chad believes in doing things the right way. Chad also believes that insurance companies should pay to restore your property to the way it was before the damage occurred. Chad is like hiring an attorney to represent you, to settle your claim. My roof, vents, flashing, gutters, and screens were repaired to my satisfaction. I only had to pay my depreciation, not a penny more. 3 weeks after I settled up with Chad, I discovered another damaged screen. Chad had it repaired and returned it to me, no questions asked. I will gladly recommend Smitty's Roofing & Construction.
These guys took care of my roof, gutters, exterior paint and did a fantastic job. Everyone involved were easy to work with and went above and beyond the scope of work. Would definitely recommend Chad and his crew to work on your house!
Very pleased with quality workmanship and professional, honest management.
Both of them were very personable and handled the whole process in a very timely manner. The roof looks awesome!
Chad responded quickly to a repair after a storm. He was very professional and respectful and went above and beyond my expectations. This company will definitely get my future business. Thank you!
Thank you Chad and Taylor Norris. You were so helpful in getting our new roof approved by our insurance company after some hail damage. You went over and above helping with a rent property too. That was a lot of work, new roof, decking, gutters, screens, Air Conditioner replaced and shed repaired and your follow up was great. Your workers were very professional and knowledgeable. Overall everything was exceptional! I would highly recommend this company.
Chad is your man if looking for your roof to be replaced. He for sure will help you through every step. He is very professional and responsible . He responds to all you question and does not mind if you text him on his cell phone. He provides great quality work. I have referred several clients to him and he has been able to help them through getting their roof done also. He is so positive and he will go the extra mile for his clients. Work is done in a timely manor and clean up is exceptional . He is very kind and we are so happy we choose him to do our work . He never had a problem with all my questions. Excellent customer serviceWynona
I highly recommend Smitty's Roofing. Allstate was only going to pay for half a roof! Chad kept on them through 4 different insurance reps until we got an entire roof, a patio cover, water leaks fixed, window screens, painting for 3 rooms, repairs and painting outside trim, a fireplace cap, and a new HVAC system! He handled all the contractors. We didn't have to do anything. Don't accept the first payment insurance wants to give you! Call Chad and he will get you lots more. He is honest and doesn't cut corners. He let us know everything that was being done during the process. We will use him again.
Chad Norris helped us with our hail damaged roof. He was a real champion for us! He dealt with the insurance company and walked us through the whole process. I barely did anything. Now I have a beautiful new roof on both my home and my detached garage. I would definitely recommend him. He is honest and reliable and was definitely looking out for us when going back and forth between the insurance company that tried to short change me on many things. If it had not been for Chad, I don't think we would have had such a positive outcome. I would suggest being patient and let him work his magic with the insurance company. He is very knowledgeable in his field and really fights for the consumer to get what is rightfully due. He is genuinely a nice and patient person as well. This was an all around positive experience. I would give more than 5 stars if I could.
Chad was very attentive to our needs and exceeded our expectations. We are very happy with the work performed
Chad was excellent to deal with in fixing my roof. He handled the discussions with insurance and was able to quickly facilitate the replacement of my roof, was prompt in response, and made sure all my concerns were addressed.
Chad was a pleasure to work with. From same-day roof inspection and helping make a claim with insurance, to being there for insurance inspections, following up with insurance, and quick installation, they made getting a new roof as stress-free as possible! Excellent customer service and quick response with any questions. I was kept up-to-date with everything happening and made fully aware of the process. 10/10 would recommend!